04-02-2014, 10:14 PM | #1 |
Junior Member
Join Date: Apr 2014
Posts: 3
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HP 3005PR Occasional Screen Blanking
I have dual displays setup with my Dell M3800. Display #1 on the left runs stable. Display #2 on the right occasionally blanks and returns after 2-3 seconds. It happens more frequently when there is video or scrolling text on the #2 screen.
I have verified I have all updates for Windows 8.1, DisplayLink drivers and my Intel and nVidia graphics cards. Can you provide some assistance on next steps for debugging why this display is so unstable? I have also reproduced this with an different doc of the same model and a different Dell laptop. |
04-08-2014, 03:24 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you attach the output of this tool? http://www.displaylink.com/support/ticket.php?id=269 Thansk, James |
04-10-2014, 04:42 PM | #3 |
Junior Member
Join Date: Apr 2014
Posts: 3
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PM sent with debug output. Thanks
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04-30-2014, 07:45 PM | #4 |
Junior Member
Join Date: Apr 2014
Posts: 3
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Have you got a chance to look into this?
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