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Old 11-04-2015, 07:08 AM   #1
pinilla
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Join Date: Nov 2015
Posts: 2
Default Problema al enchufar desenchufar portátil con dock D3100 y Windows 10

Buenos días, actualmente tengo problemas al quitar y enchufar el cable del dock.
Ordenador portátil: DELL XPS 13 con Windows 10 pro FullHD Zoom 125%
Monitor externo: Dell Monitor U2414H FullHD Zoom 100%
DOCK: Dell D3100
Drivers: 7.9 M3
Suelo quitar el portátil del dock encendido para ir a reuniones y una vez que vuelvo a conectarla al dock la configuración de la pantalla no vuelve correctamente. Misteriosamente a la pantalla externa le aplica el zoom del 125% y tengo que reiniciar el ordenador para que se aplique correctamente. La configuración correcta es al monitor externo el zoom 100% y al portátil al 125%, pero al conectar y desconectar las cambia.
Resumen: Al quitar y poner el cable USB el zoom se vuelve loco.

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Good morning, today I have problems when removing and plugging the dock cable.
Laptop: DELL XPS 13 with Windows 10 pro FullHD Zoom 125%
External monitor: Monitor Dell U2414H FullHD Zoom 100%
DOCK: Dell D3100
Drivers: 7.9 M3
I usually remove the laptop on the dock to go to meetings and once again connect the dock settings screen does not return correctly. Mysteriously to the external display zooms you 125% and I have to restart the computer to apply correctly. The correct configuration is the external monitor the zoom 100% and 125% portable, but when connecting and disconnecting the changes.
Summary: When removing the USB cable and put the zoom goes crazy.
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Old 11-05-2015, 01:12 PM   #2
Kubam
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Join Date: Feb 2015
Posts: 51
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Hello Pinilla,
thank you for contacting us. Does the same happens if you plug monitor directly to the laptop?
BR,
Kuba
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