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Old 05-22-2019, 02:41 PM   #1
JUERG660
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Default DL-165 with Windows 10 not working ?

Hello,

i got an new PC wit Windows 10.

Now the USB Adapter DL-165 is not working on this system.
When i deinstall the driver it will reconized as an DL-165.

After Install the newest Driver it changed to : DisplayLink USB Device

But in the Device Manager is an yellow Triangle and it is not working.

Gerne antworte ich auch in Deutsch.


Thanks Jürgen
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Old 05-24-2019, 01:01 PM   #2
Wim
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Hi.

I think this problem is covered here, as I think you have an older auto install adapter:

https://support.displaylink.com/know...-on-windows-10

DISPLAYLINK DEVICES WITH AUTO INSTALL
Up until 2009, a few devices based on DisplayLink technology included an auto install driver feature. This required the DisplayLink USB driver to switch the device from being a mass storage device to a video device. On Windows 10, we use the Microsoft USB driver, and this does not support the switching between a mass storage device and a video device.
Therefore it is not possible to support these DisplayLink enabled devices on Windows 10.

DEVICE MANAGER - ERROR CODE 10
There have been some instances of DisplayLink devices with a yellow "!" in device manager, and opening the properties shows that they have an error code 10. This has been either due to a faulty device, or due to a device with auto install (which are not supported as covered above) and the DisplayLink video driver is trying to talk to the wrong interface putting it into an error state.

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