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Old 03-21-2019, 06:58 AM   #1
Sweetcornxdd
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Join Date: Mar 2019
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Unhappy No USB connection

I am using Macbook air (early 2015 with the system Mac 10.14.3. I have bought the Mobile pixels DUEX backing home, and have downloaded the displaylink system. Following the steps, inserted the USB connecting with the DUEX product and my macbook, there are the words "NO USB CONNECTION" shown, and I cannot use the product after I brought it. Does anyone help me to solve it?
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Old 03-25-2019, 12:23 AM   #2
Iureperitus
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Join Date: Mar 2019
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Default I have the same problem

I have the same problem. Dell XPS 15 9570 Win 10PRO 64-bit NVIDIA GeForce GTX 1050Ti with 4GB GDDR5

On USB 2 port, displays "NO USB CONNECTION" a few times and goes dark. On USB 3 port, constantly disconnects/reconnects, and DUEX never displays anything. On Lightning port, initially shows desktop wall paper but goes blank - at least here it does not blank the main laptop display too.
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