Intel Collage Mode on Windows 10 Profile Issue.

jeepgcl99 · 03-15-2018, 01:44 AM

We have an XPS 9560 using a Dell TB 15 Dock.

The system has onboard Intel 630 and a GeForce GTX 1050 GPU.

We are running into an issue where a user has to manually select the Collage Profile from the Intel graphics options we saved each time they dock back in the morning. We expected the system would recognize the hardware configuration and automatically revert to that profile without requiring user intervention.

Once they select the profile things work flawlessly. This is for a vision impaired user so this configuration is vital to them. Any recommendations would be greatly accepted.

AlbanRampon · 03-15-2018, 11:27 AM

Hello,

Our driver, or any driver, is not allowed to update screen layout. It must be done externally through an application.
I suggest you contact the application author to get them to change their application.

That docking station does not feature DisplayLink technology so our driver is not even loaded.

Kind regards,
Alban

03-15-2018, 01:44 AM	#1
jeepgcl99 Junior Member Join Date: Mar 2018 Posts: 1	Intel Collage Mode on Windows 10 Profile Issue. We have an XPS 9560 using a Dell TB 15 Dock. The system has onboard Intel 630 and a GeForce GTX 1050 GPU. We are running into an issue where a user has to manually select the Collage Profile from the Intel graphics options we saved each time they dock back in the morning. We expected the system would recognize the hardware configuration and automatically revert to that profile without requiring user intervention. Once they select the profile things work flawlessly. This is for a vision impaired user so this configuration is vital to them. Any recommendations would be greatly accepted.

03-15-2018, 11:27 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, Our driver, or any driver, is not allowed to update screen layout. It must be done externally through an application. I suggest you contact the application author to get them to change their application. That docking station does not feature DisplayLink technology so our driver is not even loaded. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution