screen resolution on Dell D6000 with dell displays

cristiannunes · 03-20-2018, 09:01 PM

I have a dell notebook, with a d6000 displaylink, and 2 dell e1916h displays, their ideal resolution is 1366x768, but only available in Windows 10 1280x1024 or 1024x768 or 800x600.
I installed up the display drivers, but it did not work.

AlbanRampon · 03-21-2018, 09:13 AM

Hello Cristian,
Unfortunately, this is a known limitation for this non-VESA standard resolution (not multiple of 4)
1366 x 768 is not supported on this product.
Kind regards,
Alban

cristiannunes · 03-21-2018, 07:34 PM

And there is no way to force some resolution with 16x9 aspect?

This problem is a hardware limitation of display link?

AlbanRampon · 04-03-2018, 02:09 PM

Hello,

Resolutions offered in the list are the ones advertised as supported by the display.
Depending on the monitor, some modes are inferred as also working and offered, but the monitor doesn't necessarily support them.
Adding other modes in the middle are unlikely to work as the monitor was not conceived to understand them and may just refuse to synchronise on them.

Kind regards,
Alban

03-20-2018, 09:01 PM	#1
cristiannunes Junior Member Join Date: Mar 2018 Posts: 2	screen resolution on Dell D6000 with dell displays I have a dell notebook, with a d6000 displaylink, and 2 dell e1916h displays, their ideal resolution is 1366x768, but only available in Windows 10 1280x1024 or 1024x768 or 800x600. I installed up the display drivers, but it did not work.

03-21-2018, 09:13 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello Cristian, Unfortunately, this is a known limitation for this non-VESA standard resolution (not multiple of 4) 1366 x 768 is not supported on this product. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

04-03-2018, 02:09 PM	#4
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, Resolutions offered in the list are the ones advertised as supported by the display. Depending on the monitor, some modes are inferred as also working and offered, but the monitor doesn't necessarily support them. Adding other modes in the middle are unlikely to work as the monitor was not conceived to understand them and may just refuse to synchronise on them. Kind regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

03-21-2018, 07:34 PM	#3
cristiannunes Junior Member Join Date: Mar 2018 Posts: 2	And there is no way to force some resolution with 16x9 aspect? This problem is a hardware limitation of display link?