Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 02-02-2023, 02:17 PM   #1
Junior Member
Join Date: Feb 2023
Posts: 1
Unhappy USB devices plugged in through Wavlink not recognized

I have a Wavlink WL-UMD501 that I am using with a Dell XPS 15 9560 laptop. It's been mostly working fine, until a couple days ago. Now, while the monitors still work, nothing plugged in via USB is recognized.
The LED on the Wavlink device is on, so it looks like it's getting power. However, no lights on the keyboard and mouse. The Ethernet jack has lights but the connection is not detected by the laptop.

Things I've tried:
  • Installed drivers from Wavlink website
  • Turned power mode to high performance
  • Disabled USB selective suspend in advanced power options
  • Tried every port, USB 2 and 3.0, none work
  • Updated Dell drivers and firmware
  • Installed all windows updates

I tried with a different Dell laptop and it worked perfectly.

I really just have no idea what to try next. Any suggestions?

Edit: I should mention that I reached out to Wavlink already, and they told me to get bent

Last edited by ilikeike; 02-02-2023 at 02:18 PM. Reason: added more info
ilikeike is offline   Reply With Quote

dell, docking station, laptop, usb, wavlink

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 03:22 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.