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Old 09-12-2017, 09:25 AM   #1
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Join Date: Sep 2017
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Default Dell D3100 blue screen after disconnecting

Hi folks,

we're having an issue relating to the Dell D3100 "docking". We have approximately 30 of these devices in the building which at random (8 out of 10 times) gives a BSOD when the USB 3.0 cable is disconnected. The systems all run Windows 10 Enterprise. I've tried Windows Update, driver updates, changing energy schemes etc yet to no avail.

I really hope anyone is able to provide me with a solution for this very annoying and persistent problem.

Thanks in advance!
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Old 09-12-2017, 03:15 PM   #2
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Location: Cambridge, UK
Posts: 1,683

Duplicate of an already handled ticket.
This is a Windows 10 Creators Update so DisplayLink cannot be the source of a BSoD, but we will investigate the source when the dump files are provided as Windows debug tool will tell where the failure is coming from.
Ref UV8768.
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

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blue, bsod, d3100, screen

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