Problem Install Displaylink Software on Win 7

jerryshoot · 10-22-2011, 11:14 AM

Hi,
I have installed versions 5 and 6 on two pc computers with no problem. I've recently purchased an Acer E350 with AMD 6130 graphics chip. When I install the Displaylink software, it fails to ask for a password and fails to show an icon in the systray. I polled the knowledge base and tried to launch the icon using command prompt controls, but with no success. The Displaylink software does a wonderful job of giving me access via my Ipad and really want to see if I can make this work.
Any ideas or suggestions would be greatly appreciated.
Thanks,
Jerry

Wim · 10-23-2011, 11:06 AM

I assume you are trying to use the iPad app and not a DisplayLink USB adapter? If so, then you need to install the software from ipad.displaylink.com, and not the generic Windows software. If you install the generic USB software, the icon will not appear until a USB device is attached.

Wim

10-22-2011, 11:14 AM	#1
jerryshoot Junior Member Join Date: Oct 2011 Posts: 1	Problem Install Displaylink Software on Win 7 Hi, I have installed versions 5 and 6 on two pc computers with no problem. I've recently purchased an Acer E350 with AMD 6130 graphics chip. When I install the Displaylink software, it fails to ask for a password and fails to show an icon in the systray. I polled the knowledge base and tried to launch the icon using command prompt controls, but with no success. The Displaylink software does a wonderful job of giving me access via my Ipad and really want to see if I can make this work. Any ideas or suggestions would be greatly appreciated. Thanks, Jerry

10-23-2011, 11:06 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	I assume you are trying to use the iPad app and not a DisplayLink USB adapter? If so, then you need to install the software from ipad.displaylink.com, and not the generic Windows software. If you install the generic USB software, the icon will not appear until a USB device is attached. Wim