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Old 03-29-2014, 10:22 PM   #1
btp
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Join Date: Mar 2014
Location: Canada
Posts: 1
Default Corrupted Menu in Windows 8/8.1

Hello,

I have a 7" USB monitor that uses the DisplayLink software and when I had Windows 7 x64 I had no problems. When I switched to Windows 8 (and the updated drivers had come out) I started to experience corrupted right-click menus and mouse hovering pop-ups (see attached images).

It seems to be the same problem shown in these two threads: "Windows 8 + nVidia + Samsung UbiSync 7 + Battlefield 3" and "Artefacts on desktop".

- If I start the computer from a complete shutdown state or have restarted the computer and NOT turned on the USB monitor the problem doesn't occur.
- Once the USB monitor has been turned on the problem happens randomly. Even if I turn off the USB monitor the problem will persist until I restart/shutdown the computer.

As far as I can tell the right-click menu corruption only seems to happen in Windows Explorer (folders, taskbar, etc). The mouse-hover pop-up happened while browsing these forums in Firefox.

My support logs are also attached.

Is there anything that can be done?

Regards.
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