Display Link has stopped working

ciaran.hudson · 03-31-2014, 10:22 AM

I have DisplayLink running on my windows 8.1 machine.
Until yesterday it was working fine.
Usually I turn on my laptop and my connected monitor works straight away.
However this morning for some reason my laptop does not seem to recognise that there is a monitor connected to it.
The DisplayLink icon is also missing from the taskbar in the bottom right of my screen.

I have tried uninstalling and then re-installing the DisplayLink driver, and then rebooting my laptop but it has not worked.

Any ideas?

JamesH · 03-31-2014, 01:41 PM

Hi,

Has anything changed on your setup that may have caused this? New Windows updates? New hardware?

Please attach the output of this tool to this thread:
http://www.displaylink.com/support/ticket.php?id=269

Thanks,
James

03-31-2014, 10:22 AM	#1
ciaran.hudson Junior Member Join Date: Mar 2014 Posts: 1	Display Link has stopped working I have DisplayLink running on my windows 8.1 machine. Until yesterday it was working fine. Usually I turn on my laptop and my connected monitor works straight away. However this morning for some reason my laptop does not seem to recognise that there is a monitor connected to it. The DisplayLink icon is also missing from the taskbar in the bottom right of my screen. I have tried uninstalling and then re-installing the DisplayLink driver, and then rebooting my laptop but it has not worked. Any ideas?

03-31-2014, 01:41 PM	#2
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, Has anything changed on your setup that may have caused this? New Windows updates? New hardware? Please attach the output of this tool to this thread: http://www.displaylink.com/support/ticket.php?id=269 Thanks, James