M1 - Ventura 13.5.2 External Display - icons blank

TLMacUsr · 09-18-2023, 05:12 PM

Good afternoon. Very similar to MikeDrisc's post from Sept 8, 2023, I am having display issues. Thankfully, my displays still display.

Last week I updated to macOS Ventura 13.5.2 and all seemed fine. A few hours ago, I noticed my Dock icons were almost all invisible. On the Mac display everything was normal. I've been trying to work out a fix all this time.

I did the normal things, run updates, reboot, shut down and reboot, update the DisplayLink software to ver 1.9.0 shut down, reboot, no change. I also removed all peripherals so that nothing could be competing.

My icons in the Dock and in and my Applications folder are also invisible on the external displays, but are fine on the Mac's display.

It's not the end of the world, but certainly an annoyance and hiccup in my workflow.

Anyone else experiencing same ?

jemolinal@gmail.com · 09-19-2023, 11:06 PM

Quote:

Originally Posted by TLMacUsr

Good afternoon. Very similar to MikeDrisc's post from Sept 8, 2023, I am having display issues. Thankfully, my displays still display.

Last week I updated to macOS Ventura 13.5.2 and all seemed fine. A few hours ago, I noticed my Dock icons were almost all invisible. On the Mac display everything was normal. I've been trying to work out a fix all this time.

I did the normal things, run updates, reboot, shut down and reboot, update the DisplayLink software to ver 1.9.0 shut down, reboot, no change. I also removed all peripherals so that nothing could be competing.

My icons in the Dock and in and my Applications folder are also invisible on the external displays, but are fine on the Mac's display.

It's not the end of the world, but certainly an annoyance and hiccup in my workflow.

Anyone else experiencing same ?

Yes, I have exactly the same problem...I'm afraid DisplayLink has incompatibility with version 13.5.2

rboerner · 09-20-2023, 11:15 AM

Quote:

Originally Posted by jemolinal@gmail.com

Yes, I have exactly the same problem...I'm afraid DisplayLink has incompatibility with version 13.5.2

I also have a Mac with macOS 13.5.2 running DisplayLink Manager version 1.9, and I have not encountered the behavior you describe.

If the manufacturer of your DisplayLink-based product is unable to assist you, then I would suggest reporting the issue to DisplayLink directly by following the process outlined here --> https://support.displaylink.com/know...to-displaylink

TLMacUsr · 09-20-2023, 12:24 PM

There may be compatibility issues, but the good news is with a little luck I got things back to normal.

I did a bunch of things. I think the first thing I did was try the Terminal command to reset the dock.. it didn't seem to do anything.

Then I moved the com.apple.dock.extra.plist and com.apple.dock.plist to the desktop and logged out. It reset the dock to factory and I hated it. So I moved them back and rebooted. Well THAT was not cool. I lost the Finder and a bunch of other stuff that I hadn't expected even on the laptop's display! I did a bunch of shut downs and it seemed to get a little better each time.

I removed all the invisible items from the list and then re-added them after all these reboots and shut downs.

My dock is back to normal across all the screens now.

09-18-2023, 05:12 PM	#1
TLMacUsr Junior Member Join Date: Sep 2023 Posts: 2	M1 - Ventura 13.5.2 External Display - icons blank Good afternoon. Very similar to MikeDrisc's post from Sept 8, 2023, I am having display issues. Thankfully, my displays still display. Last week I updated to macOS Ventura 13.5.2 and all seemed fine. A few hours ago, I noticed my Dock icons were almost all invisible. On the Mac display everything was normal. I've been trying to work out a fix all this time. I did the normal things, run updates, reboot, shut down and reboot, update the DisplayLink software to ver 1.9.0 shut down, reboot, no change. I also removed all peripherals so that nothing could be competing. My icons in the Dock and in and my Applications folder are also invisible on the external displays, but are fine on the Mac's display. It's not the end of the world, but certainly an annoyance and hiccup in my workflow. Anyone else experiencing same ?

09-20-2023, 12:24 PM	#4
TLMacUsr Junior Member Join Date: Sep 2023 Posts: 2	UPDATE - got it working - There may be compatibility issues, but the good news is with a little luck I got things back to normal. I did a bunch of things. I think the first thing I did was try the Terminal command to reset the dock.. it didn't seem to do anything. Then I moved the com.apple.dock.extra.plist and com.apple.dock.plist to the desktop and logged out. It reset the dock to factory and I hated it. So I moved them back and rebooted. Well THAT was not cool. I lost the Finder and a bunch of other stuff that I hadn't expected even on the laptop's display! I did a bunch of shut downs and it seemed to get a little better each time. I removed all the invisible items from the list and then re-added them after all these reboots and shut downs. My dock is back to normal across all the screens now.