|
12-11-2012, 01:47 AM
|
#1 |
|
Junior Member
Join Date: Dec 2012
Posts: 4
|
DisplayLink Driver Conflict?
Hello,
I have the Kensington Univeral Multi-Display Adapter and installed the DisplayLink driver. When the laptop has been idle for X amount of minutes, "turn off display" kicks in accordance to the power settings. When I interact with the laptop and the laptop display kicks back on I get the error "Display driver stopped responding and has recovered". When the computer goes to sleep based on power settings, and then I hit the power button so the laptop comes back on, the laptop display itself never does, but the computer is back up and running. I end up having to restart the computer. I have a new dell xps 15". What should my next steps be? I cant try another USB adapter as they all run on the same DisplayLink tech. Thanks! Last edited by Prophetofjah; 12-11-2012 at 01:50 AM. |
|
|
|
12-11-2012, 09:47 AM
|
#2 |
|
Senior Member
Join Date: Feb 2009
Posts: 1,561
|
Can you post the log files after this occurs as this looks like a software issue :
http://kb.displaylink.com/269 Wim |
|
|
|
|
12-12-2012, 02:17 PM
|
#3 |
|
Junior Member
Join Date: Dec 2012
Posts: 4
|
system compatability passed
Wim,
The system passed the combatability test. I have attached the log files. Thanks!! |
|
|
|
|
12-12-2012, 02:23 PM
|
#4 |
|
Junior Member
Join Date: Dec 2012
Posts: 4
|
more details on the error
The error does state that is an issue with "graphic accelerator for windows 7 "
Unlike the previously attached zip file, this log is after the error occurs. Thanks! |
|
|
|
|
12-13-2012, 02:19 PM
|
#5 |
|
Junior Member
Join Date: Dec 2012
Posts: 4
|
dont I feel like an ass
The latest intel driver solved the issue.
Thank you for your time. |
|
|
|
 |
|
|
Linear Mode
