Dell E6230 Will Not Shutdown

gevans · 12-14-2012, 01:59 AM

Have a number of new Dell E6230 laptops with a Toshiba U3 Dynadock. When the dock is connected to a USB 3 port and the OS (Windows 7) is Shutdown the laptop restarts instead. This does not occur when the dock is connected to the USB 2 port.
Have updated BIOS, device drivers and latest DisplayLink software but still have the issue.
Any ideas as to the issue?

gevans · 12-16-2012, 11:12 PM

Have now found the issue to be caused by the following BIOS setting:
-BIOS Setup
-Power Management
-Wake on LAN/WAN
If the value is not set to Disabled then the issue occurs.

12-14-2012, 01:59 AM	#1
gevans Junior Member Join Date: Dec 2012 Posts: 6	Dell E6230 Will Not Shutdown Have a number of new Dell E6230 laptops with a Toshiba U3 Dynadock. When the dock is connected to a USB 3 port and the OS (Windows 7) is Shutdown the laptop restarts instead. This does not occur when the dock is connected to the USB 2 port. Have updated BIOS, device drivers and latest DisplayLink software but still have the issue. Any ideas as to the issue?

12-16-2012, 11:12 PM	#2
gevans Junior Member Join Date: Dec 2012 Posts: 6	Issue identified Have now found the issue to be caused by the following BIOS setting: -BIOS Setup -Power Management -Wake on LAN/WAN If the value is not set to Disabled then the issue occurs.