Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 09-15-2016, 01:18 AM   #1
User Name
Guest
 
Posts: n/a
Post Windows 10 Update & DisplayLink Devices with Auto Install

Hi,

Thanks for taking the time to help.

I have an HP USB 2.0 Dock Station (Model number: HSTNN-S01X) that hasn't been working properly since installing the Window 10 Anniversary Update. My second monitor isn't working even though I uninstalled the old DisplayLink driver and installed the new one. I saw an article (link) that, if I understood it correctly, said that there's no way to support my device after this update due to the Auto Install feature.

1. Is that correct?
2. Is there anything for me to do about it?
3. If not, can I uninstall the part of the update that's causing this issue?

Thanks again,
Dave
  Reply With Quote
Old 09-15-2016, 11:14 AM   #2
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Arrow

Hello Dave,

That's correct and we don't know a way round it.
Unfortunately, the change is too fundamental to be able to be changed by selecting a specific file to add/remove.

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote
Old 09-15-2016, 04:50 PM   #3
User Name
Guest
 
Posts: n/a
Default

Wow, that's extremely frustrating...

Thanks, I appreciate your assistance.
  Reply With Quote
Reply

Tags
windows 10

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:45 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.