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Old 03-04-2019, 12:03 PM   #1
RainbowShooter
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Default Black screen after sleep - 5.1 Driver on Mojave 10.14.3

Hi,

Having some issues since running the 5.1 driver, sometimes when waking from sleep the DisplayLink monitor will not wake and remains off (MacOS moves the windows that were on that screen the other active screens). This does not happen every time I wake from sleep. I did not have this issue with the 5.0.1 driver which worked fine, albeit a bit laggy.

The device is a Mac Mini (Late 2014) running Mojave 10.14.3
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Old 03-04-2019, 02:29 PM   #2
mlukaszek
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Hi RainbowShooter,

Could you attach logs captured with our support tool please? We'd like to see what's going on in logs.

Thanks
Michal
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Old 03-06-2019, 01:13 PM   #3
RainbowShooter
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Quote:
Originally Posted by mlukaszek View Post
Hi RainbowShooter,

Could you attach logs captured with our support tool please? We'd like to see what's going on in logs.

Thanks
Michal
I've reverted back to 5.0.1 as can't have the interruption whilst working. I'll leave this thread if it helps anyone else with similar issues who has time to look at their logs.
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Old 03-11-2019, 08:01 PM   #4
void.tag
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hi,

i have the same issue with my mac (MBP 2015, Mojave 10.14.3, DisplayLink 5.1)
could you please precise me under which path can i find the logs ?

thank u
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Old 03-15-2019, 09:14 PM   #5
newtonuk
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I'm having the same issue with 5.1, running latest Mojave on 13" MBP 2017. I had previously used 5.0.1 which seemed to use a lot of CPU, but didn't have the wake issue.

More than happy to share logs from today if you can tell me where they are.
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