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Old 11-28-2022, 10:37 PM   #1
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Join Date: Nov 2022
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Unhappy DisplayLink software not recognize UD22 by Dell

Hello guys, i just bought a UD22 to use in a MacAir M1.

My problem is, the DisplayLink software did not recognize my UD22.

The dock station it's working, all the port's are 100% functionable but when i try to use two displays they are not detected.

Can any one tell me what did I wrong?

Thank you.
geraldofigueiredo is offline   Reply With Quote
Old 11-30-2022, 10:40 AM   #2
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KatarzynaCzaja's Avatar
Join Date: Apr 2020
Posts: 461

How many monitors are connected to this docking station and how are they connected?

Also, please follow the steps in the following article: How to report macOS issues to DisplayLink to gather logfiles.

You can respond to this message and then attach the files or send an email for speedy response directly to our support team: technical-enquiries@synaptics.com
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