Problems using latest software with HP 120W Advanced Docking Station

o.communications · 03-11-2013, 01:53 AM

Can't get my HP dock station to operate.... I have a HP Probook 6560b and the HP A7E36UT Advanced Docking Station...

Does anyone know how I can get the DisplayLink latest software to download properly on my notebook.

From the DisplayLink website the software seems to download and it say I have the lastest version but the Manager won't open with no icon visible etc. Plus when I download the Hp Docking software it states that I need to visit DisplayLink for an updated driver.

I heard somewhere online that If I had Windows updates done past 2/26/13 on my HP Probook then the DisplayLink software won't download... Is this true?

Wim · 03-11-2013, 10:35 AM

From the model number I assume you have this dock:

http://h30094.www3.hp.com/product.as...31&pagemode=ca

If so then this is a hard dock and does not contain DisplayLink technology.

Wim

o.communications · 03-11-2013, 02:34 PM

So is it correct in saying I don't need software in order to have the dock work properly?

Wim · 03-11-2013, 08:24 PM

You might need software, but DisplayLink is not in this dock. You should contact HP for support if you are having problems.

Wim

03-11-2013, 01:53 AM	#1
o.communications Junior Member Join Date: Mar 2013 Posts: 2	Problems using latest software with HP 120W Advanced Docking Station Can't get my HP dock station to operate.... I have a HP Probook 6560b and the HP A7E36UT Advanced Docking Station... Does anyone know how I can get the DisplayLink latest software to download properly on my notebook. From the DisplayLink website the software seems to download and it say I have the lastest version but the Manager won't open with no icon visible etc. Plus when I download the Hp Docking software it states that I need to visit DisplayLink for an updated driver. I heard somewhere online that If I had Windows updates done past 2/26/13 on my HP Probook then the DisplayLink software won't download... Is this true? Last edited by o.communications; 03-11-2013 at 02:33 AM.

03-11-2013, 02:34 PM	#3
o.communications Junior Member Join Date: Mar 2013 Posts: 2	So is it correct... So is it correct in saying I don't need software in order to have the dock work properly?

03-11-2013, 10:35 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	From the model number I assume you have this dock: http://h30094.www3.hp.com/product.as...31&pagemode=ca If so then this is a hard dock and does not contain DisplayLink technology. Wim

03-11-2013, 08:24 PM	#4
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	You might need software, but DisplayLink is not in this dock. You should contact HP for support if you are having problems. Wim