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05-13-2015, 12:17 PM | #1 |
Junior Member
Join Date: May 2015
Posts: 12
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PaulJ, did you have anything I should try? I tried what you recommended to jasonwomack, but I wasn't sure what to do after deleting those reg keys. Didn't seem to make a difference.
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05-13-2015, 12:29 PM | #2 |
Junior Member
Join Date: May 2015
Posts: 12
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And here's my latest support file...
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05-14-2015, 08:21 AM | #3 |
Member
Join Date: Jul 2010
Posts: 83
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05-14-2015, 08:48 AM | #4 |
Member
Join Date: Jul 2010
Posts: 83
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Hi bagserker,
Actually I've taken another look at this and we could do with a better description of the issue you are seeing. From your support files it looks like you have one DisplayLink display and two others that are all showing pixels. Do you then have a forth display that is not showing anything? Is that the issue you are reporting? If so are you able to choose to extend the desktop to this display? Thanks, Paul |
05-14-2015, 11:28 AM | #5 |
Junior Member
Join Date: May 2015
Posts: 12
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It's odd, I have 2 monitors and the Mimo setup, but in display settings, 4 monitors show there. I'm not sure why display settings shows the extra monitor, but the two smaller ones that show up both say Extend desktop to this display, but the Mimo is just a black screen.
Let me know if you need any additional info. Thanks! |
05-14-2015, 04:15 PM | #6 |
Member
Join Date: Jul 2010
Posts: 83
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OK, not sure about the phantom display so let's concentrate on the black MiMo first. Could you please capture some new logs but this time in the advanced options first reset the DisplayLink Debug Information and turn on Advanced Installer logging? Ideally do this with the device disconnected then reconnect and capture the logs once the display appears in Display Settings.
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05-15-2015, 03:01 PM | #7 |
Junior Member
Join Date: May 2015
Posts: 12
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Thanks, Paul. Let me know if this helps...
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05-15-2015, 03:57 PM | #8 |
Junior Member
Join Date: May 2015
Posts: 12
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Didn't seem to attach...let's try again!
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