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05-06-2014, 03:54 PM | #1 |
Junior Member
Join Date: May 2014
Posts: 1
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Windows 8.1 Update will not unpdate DisplayLink to 7.6.55102.0
I have a Surface Pro 2 running Win 8.1 Ent Update. Every time I download and install the current software, I end up with 7.6.55049.0, which crashes intermittently running with a pluggable USB 3.0 Docking Station. The current version, according to the Read Me is 7.6.55102.0. I have followed the indicated update instructions, including the use of EndUserCleaner.exe . Please help me stop these BSOD's!
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05-29-2014, 03:51 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Please attach the logs from this tool: http://www.displaylink.com/support/ticket.php?id=269 When you reply please select "Manage Attachments" from the "Additional Options" section below. From there select Upload and navigate to the output of the tool. Thanks, James |
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