macOS DisplayLink manager 10.0 lag/refresh/crash

ericslaw · 11-27-2023, 06:16 PM

When typing on a displaylink screen the character updates appear to lag sporadically.

The user experience when typing is to see sporadic delays that look like you type a letter, backspace over it, and update it again. This is not captured by screen recording, however.

This was first noticed when I upgraded my docking station. I went
from a Dell D6000 with DisplayLink Manager v1.8.0
to a Plugable Triple USB-C dock (UD-3900PDZ) with DisplayLink Manager v1.10.0

Minor updates to macOS did not help.
I had considered returning the doc but I did enjoy not losing my USB audio devices that frequently curse the Dell D6000.
I have also noticed the DisplayLink Manager stops running occasionally as well. This was never an issue with v1.8.0

I downgraded the DisplayLink Manager from v1.10.0 to v1.8.0 and the lag disappeared.
I am still on Ventura 13.6.2 using the Plugable dock.

Anyone else see lag as described?

rboerner · 11-28-2023, 11:05 AM

Quote:

Originally Posted by ericslaw

When typing on a displaylink screen the character updates appear to lag sporadically.

The user experience when typing is to see sporadic delays that look like you type a letter, backspace over it, and update it again. This is not captured by screen recording, however.

This was first noticed when I upgraded my docking station. I went
from a Dell D6000 with DisplayLink Manager v1.8.0
to a Plugable Triple USB-C dock (UD-3900PDZ) with DisplayLink Manager v1.10.0

Minor updates to macOS did not help.
I had considered returning the doc but I did enjoy not losing my USB audio devices that frequently curse the Dell D6000.
I have also noticed the DisplayLink Manager stops running occasionally as well. This was never an issue with v1.8.0

I downgraded the DisplayLink Manager from v1.10.0 to v1.8.0 and the lag disappeared.
I am still on Ventura 13.6.2 using the Plugable dock.

Anyone else see lag as described?

According to Plugable's download page for your UD-3900PDZ --> https://plugable.com/products/ud-3900pdz#nav-downloads the latest version they recommend of the DisplayLink Manager Application is version 1.9.

I would suggest installing 1.9 in order to see if the behavior changes. If installing 1.9 does not help, then I would suggest contacting Plugable directly for assistance --> https://plugable.com/pages/support

ericslaw · 11-29-2023, 02:48 PM

Update: the delay ALSO happens on DisplayLink Manager for versions 1.8.0
Upgrading to version 1.9.0 did not help.

I have created a post in the Plugable support forum here
https://support.plugable.com/t/scree...r-or-lag/23867

Martin Pusch · 12-05-2023, 07:50 AM

I have the same issue:
- MacBook Air M2,
- macOS 14.1.2 (23B92)
- Anker 563 USB-C Docking Station (10-in-1),
- Apple Bluetooth-Keyboard Model A1314,
- Apple Bluetooth-Trackpad Model A1339,
- DisplayLink Manager 1.10.0 (Build 117)
- one screen attached: EIZO FlexScan EV2451

When the flickering first occurred, I had DisplayLink Manager 1.08 installed. I updated to 1.10.0, hoping to get rid of this phenomena. This wasn't the case.

11-27-2023, 06:16 PM	#1
ericslaw Junior Member Join Date: Oct 2015 Posts: 5	macOS DisplayLink manager 10.0 lag/refresh/crash When typing on a displaylink screen the character updates appear to lag sporadically. The user experience when typing is to see sporadic delays that look like you type a letter, backspace over it, and update it again. This is not captured by screen recording, however. This was first noticed when I upgraded my docking station. I went from a Dell D6000 with DisplayLink Manager v1.8.0 to a Plugable Triple USB-C dock (UD-3900PDZ) with DisplayLink Manager v1.10.0 Minor updates to macOS did not help. I had considered returning the doc but I did enjoy not losing my USB audio devices that frequently curse the Dell D6000. I have also noticed the DisplayLink Manager stops running occasionally as well. This was never an issue with v1.8.0 I downgraded the DisplayLink Manager from v1.10.0 to v1.8.0 and the lag disappeared. I am still on Ventura 13.6.2 using the Plugable dock. Anyone else see lag as described?

11-29-2023, 02:48 PM	#3
ericslaw Junior Member Join Date: Oct 2015 Posts: 5	Update: the delay ALSO happens on DisplayLink Manager for versions 1.8.0 Upgrading to version 1.9.0 did not help. I have created a post in the Plugable support forum here https://support.plugable.com/t/scree...r-or-lag/23867

12-05-2023, 07:50 AM	#4
Martin Pusch Junior Member Join Date: Dec 2023 Posts: 2	I have the same issue: - MacBook Air M2, - macOS 14.1.2 (23B92) - Anker 563 USB-C Docking Station (10-in-1), - Apple Bluetooth-Keyboard Model A1314, - Apple Bluetooth-Trackpad Model A1339, - DisplayLink Manager 1.10.0 (Build 117) - one screen attached: EIZO FlexScan EV2451 When the flickering first occurred, I had DisplayLink Manager 1.08 installed. I updated to 1.10.0, hoping to get rid of this phenomena. This wasn't the case.