Driver Installer Crashing Immediately After Launching

[ecDT]

Originally Posted by Kendalbeefcake

Hi

I had to google "EIL5"

To be honest I didn't do anything radically different that what you've done; but to be sure:

- Disconnected the device
- Ran the cleanup tool to remove all previous driver instances (and rebooted)
- Don't think it was related but I had all AV/Security services shutdown removed
- Ran commands under an admin command prompt (I see you did that)
- Commands I ran:
msiexec /i %SETUP%\DisplayLinkCore.msi /norestart
pnputil.exe –i –a DisplayLinkUsb.inf
- Connected the device

It took several minutes to chug through everything, then I had to manually start the services, but it would appear your are not getting that far..

I would *hope* the DL guys would chime in at this point if thats still not working..

I don't know if I should admit this, but I am an idiot. I was going to go through your steps exactly, starting with running the cleaner with the device unplugged, and apparently I've had it unplugged all day.

Suffice it to say, I plugged it in and it worked immediately after following your steps earlier. At least we left a solid record for the next person to stumble onto this thread. Thanks for all the help, haha.

[Kendalbeefcake]

Haha! Excellent; never forget the first rule of computing:-

Is it plugged in?

Glad you are up and running also, and thanks for helping me rule a bunch of stuff out..

Regards