06-07-2022, 12:36 AM | #1 |
Junior Member
Join Date: Jun 2022
Posts: 3
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M1 Mac mini Monitor Issue
Good Evening,
I have a VisionTek VT4900 hub, an M1 Mac mini, an LG 34 inch ultra wide monitor 34WQ500, and a Lenovo L27q-30 monitor. I also have version 1.7.0 of display link manager installed. I have DisplayPort cables hooked up to both monitors and the MAC sees that there are two monitors connected but I just get a black screen on my second monitor (set to vertical but it doesn't matter what direction it's set in, it stays black). If I switch the display settings to mirror it will mirror the first monitor to the second but the extend displays option just will not work. Any thoughts? This is my first post so if you need more information please let me know! |
06-07-2022, 05:11 AM | #2 | |
DisplayLink Tech Support
Join Date: May 2022
Posts: 85
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Quote:
Did you download the last driver ? https://www.synaptics.com/products/d...7?filetype=exe
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Daniel S DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution Last edited by DanielSznicer; 07-01-2022 at 11:15 AM. |
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06-07-2022, 12:50 PM | #3 | |
Junior Member
Join Date: Jun 2022
Posts: 3
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Quote:
Also there is no link to the article you referenced. Can you share again so I can figure out how to pull the log files? Thank you! |
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06-11-2022, 12:19 PM | #4 |
Junior Member
Join Date: Jun 2022
Posts: 3
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Hello,
Following up for a reply. Daniel can you please review? |
06-13-2022, 10:59 AM | #5 | |
Super Moderator
Join Date: Jan 2015
Posts: 427
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Quote:
The knowledgebase article which describes how to report macOS issues to DisplayLink is here --> https://support.displaylink.com/know...to-displaylink |
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06-27-2022, 07:57 AM | #6 |
DisplayLink Tech Support
Join Date: Mar 2020
Posts: 195
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Hello,
Can you try to use this one - https://www.synaptics.com/products/d...7?filetype=exe
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Daniel Sznicer DisplayLink Team Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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