Dell D3100 docking station issue

[delluser9999]

I have a Dell Inspiron laptop connected to a Dell D3100 docking station which worked perfectly fine running Windows 10.

I installed the Windows 10 Anniversary Update and now the docking station no longer works - I am having to plug the HDMI cable and LAN cable directly into the laptop to get them to work.

If I connect the docking station to the laptop the display just flickers and my additional screen is blank.

Has anyone else seen this issue since installing the AU?

[AlbanRampon]

Originally Posted by delluser9999

I have a Dell Inspiron laptop connected to a Dell D3100 docking station which worked perfectly fine running Windows 10.

I installed the Windows 10 Anniversary Update and now the docking station no longer works - I am having to plug the HDMI cable and LAN cable directly into the laptop to get them to work.

If I connect the docking station to the laptop the display just flickers and my additional screen is blank.

Has anyone else seen this issue since installing the AU?

Hello,
That doesn't sound like something I've read before. I used the Dell D3100 on the Windows 10 Anniversary Update without a glitch for a couple of months before receiving my Targus Dock160.
As a first step, I would recommend clearing the Windows display persistence keys to force a monitor layout rediscovery.
Should the issue persists, would you please send me the ZIP created by our Customer Support Tool? Please gather logs just after you have reproduced the flickering. How to use the tool is in the 3rd link of my forum signature.

Kind regards,
Alban

[delluser9999]

I have sent you the logs.

Thank you