Screen Lag / Artifacts - Win7, Dell Optiplex 3040 & 3050

MichaelG · 07-19-2017, 03:54 PM

Hello,

I work for a large organization and we have over 100 of the EVGA UV plus 39 devices deployed. On the users that have 3040 & 3050 models deployed they are experiencing artifacts when coming back from locking their computer and also lag / screen update issues such as when opening a window on the monitor connected to the EVGA device and trying to interact with it (typing in an address, waiting for a page to load) nothing happens/gets refreshed on the screen. Usually the fix for this is to have them unplug/plug the device back into another USB port. I have tried every latest DisplayLink driver & every driver from Dell that has become available for the last 6 months however each time it has not fixed the issues.

Anyone have any ideas? We are deploying a further 40 monitors that will be using these devices and I don't want to have to send these back and come up with another solution.

Thanks,

07-19-2017, 03:54 PM	#1
MichaelG Junior Member Join Date: Jul 2017 Posts: 2	Screen Lag / Artifacts - Win7, Dell Optiplex 3040 & 3050 Hello, I work for a large organization and we have over 100 of the EVGA UV plus 39 devices deployed. On the users that have 3040 & 3050 models deployed they are experiencing artifacts when coming back from locking their computer and also lag / screen update issues such as when opening a window on the monitor connected to the EVGA device and trying to interact with it (typing in an address, waiting for a page to load) nothing happens/gets refreshed on the screen. Usually the fix for this is to have them unplug/plug the device back into another USB port. I have tried every latest DisplayLink driver & every driver from Dell that has become available for the last 6 months however each time it has not fixed the issues. Anyone have any ideas? We are deploying a further 40 monitors that will be using these devices and I don't want to have to send these back and come up with another solution. Thanks,