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Old 10-25-2019, 01:23 PM   #1
Steph
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Default DiplayLink broken after Catalina 10.15 Update

Hi,

checked the entries so far on the forum but could not find an appropriate answer.

Problem:
After working fine the past months, my two external displays are staying black since the performed system update to Catalina 10.15 despite using the latest driver.

Config;
MBP 13 / 2019 - 2,8 GHz Quad-Core Intel Core i7
Graphic card Intel Iris Plus Graphics 655 1536 MB

OS Catalina 10.15
DisplayLink driver 5.2.1. beta 3

Dell D6000 hub
2xSamsung Monitors - one via DisplayPort / one HDMI

What has been checked?
I already checked the privacy settings to make sure DiplayLink agent is activated.
I removed all cabling and connected again.
I restarted few time the computer

Still 2 black screens...

Any idea what to do next?

Thx
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Old 10-25-2019, 06:11 PM   #2
rizwan.a
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Default Just got it working

I was having exact same issue and was trying to fix from yesterday. I tried every possible solution available, and at the end downgrading the driver to 5.1.1 worked.

Hope this helps
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Old 10-25-2019, 08:07 PM   #3
Steph
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Thanks Rizwan - downgrading to 5.1.1 worked! Thx
Cheers
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Old 10-31-2019, 01:00 PM   #4
lspintzyk
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Please upgrade your macOS to very recent Catalina 10.15.1

Together with DisplayLink driver 5.2.1 beta 3 all major issues should gone.
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Old 10-31-2019, 06:41 PM   #5
NancyV
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Default

Quote:
Originally Posted by lspintzyk View Post
Please upgrade your macOS to very recent Catalina 10.15.1

Together with DisplayLink driver 5.2.1 beta 3 all major issues should gone.
just went through complete driver/software removal and reinstallation of DisplayLink 5.2.1 Beta 3 on Catalina 10.15.1

Both DisplayLink driven monitors blank ...

Oops!

Thank I'll try 5.1.1 also ...
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Old 11-01-2019, 04:23 PM   #6
NancyV
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Default where to find 5.1.1??

Quote:
Originally Posted by Steph View Post
Thanks Rizwan - downgrading to 5.1.1 worked! Thx
Cheers
Hi Steph,
Where did you find v5.1.1 f driver? Silly me, I deleted all prior versions when the upgrades came out and the only 5.x I can find are 5.2.

Appreciate your help!
Cheers
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Old 11-01-2019, 04:47 PM   #7
erickatthales
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Default

Quote:
Originally Posted by lspintzyk View Post
Please upgrade your macOS to very recent Catalina 10.15.1

Together with DisplayLink driver 5.2.1 beta 3 all major issues should gone.
I've upgraded to macOS 10.15.1 and am using the DisplayLink USB Graphics Software for macOS 5.2.1 Beta 3 drivers and things stopped working. The beta 3 drivers work mostly fine on 10.15, but the update to 10.15.1 broke things.

The screen on my MacBook Pro (2018) blinks off and on when I plug my Dell D6000 dock in and the monitors connected to the dock don't display anything. I followed the instructions to clear the kextcache but that didn't change anything.

Any help would be appreciated.
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Old 11-06-2019, 07:56 PM   #8
Tank29
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Suffering from exactly the same problem - 10.15 -> 10.15.1 with5.2.1 beta 2 was not working - updated to beta 3 - still not working.
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Old 11-07-2019, 10:04 AM   #9
rarutu
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guys try to plug in the power cable along with the cable from the docking station
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Old 11-07-2019, 04:31 PM   #10
dave1713
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Quote:
Originally Posted by rarutu View Post
guys try to plug in the power cable along with the cable from the docking station
I tried the power and docking station as suggested. No luck. I've gone through every troubleshooting option from the boards and nothing works. 10.15.1 does not work with the beta drivers at all.
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