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Old 01-03-2024, 09:01 PM   #1
corviscorax
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Join Date: Jan 2024
Posts: 1
Exclamation Error with Dual Displays on M2 MacBook Air 2022

I'm getting an error when I connect my two monitors.

I'm connecting to two Viotek Gnv34Db2 monitors that are both capable of 3440x1440 resolution.

When I connect both, one uses the correct resolution and the other will only allow 1920x1280.

I've tried swapping ports, tried different cords, rebooted, and reinstalled the DisplayLink drivers. Nothing seems to get the second monitor to the correct resolution.
Attached Images
File Type: jpg Arrange Displays.jpg (10.5 KB, 0 views)
File Type: jpg Correct Configuration.jpg (8.5 KB, 0 views)
File Type: jpg Incorrect Resolution.jpg (7.8 KB, 0 views)
File Type: jpg Modal.jpg (17.9 KB, 1 views)
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Old 01-04-2024, 11:06 AM   #2
rboerner
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Join Date: Jan 2015
Posts: 427
Default

Quote:
Originally Posted by corviscorax View Post
I'm getting an error when I connect my two monitors.

I'm connecting to two Viotek Gnv34Db2 monitors that are both capable of 3440x1440 resolution.

When I connect both, one uses the correct resolution and the other will only allow 1920x1280.

I've tried swapping ports, tried different cords, rebooted, and reinstalled the DisplayLink drivers. Nothing seems to get the second monitor to the correct resolution.
If the manufacturer of your device (Viotek) is unable to assist you, then I would suggest reporting the issue to DisplayLink directly by following the process outlined here --> https://support.displaylink.com/know...to-displaylink
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