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Old 06-16-2020, 11:44 AM   #1
bkummel
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Join Date: Jun 2020
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Default No screensaver on DL display

Hi,

I have successfully installed the DisplayLink Manager 0.5.25 software on my 16" Macbook Pro. I have a Lenovo USB-C dock with 2 Dell monitors connected via DisplayPort. It's all working fine, apart from... the screensaver.

Whenever the screensaver is activated, only the laptop screen shows the screensaver, the monitors that are connected through DisplayLink stay black. I also have a USB-C/Thunderbolt mobile dock with a single HDMI connection. When I use that one, the screensaver does show up on the external screen as well.

Is there something I can do to have the screensaver show up on all screens?

Best regards,
Bart Kummel
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Old 06-16-2020, 01:15 PM   #2
KatarzynaCzaja
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Join Date: Apr 2020
Posts: 461
Default

Hello Bart,

Thank you for reaching out to us!

Please tell me, is there any scenario when the screensaver does work?
Like if you switch cables from DP to HDMI.
  • Which screen saver do you have selected?
  • Do you have to enter login password to unlock the screen after the screen saver starts?
  • What are you settings for Energy Saver?

You can include screenshots to make it easier.
Also a bit more information about background events should be helpful so please follow this link and gather logfiles for me: https://support.displaylink.com/know...to-displaylink
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