D6000 no longer working - USB Tree missing all devices

Scarcely · 03-04-2022, 03:44 PM

Hey, I have a 2020 MBP 13" with the latest Monterey OS. The D6000 dock has been working for about a month UNTIL TODAY. I tried firmware update on the D6000 through my windows machine, as well as installed the elgato USB drivers to no avail. When performing the machine report, I no longer see ANY tree called USB 3.0, I only see USB 3.1.. whats going on, why did the 2.0 and 3.0 trees disappear - I can only assume this is why its not working?

This is what im referring too: https://support.displaylink.com/know...at-all-when-co

I have 2 lines in this view, and both say "USB 3.1 Bus" with nothing underneath

Scarcely · 03-04-2022, 05:33 PM

Reverted the firmware, and retried to reinstall all over again. When connecting this dock to my windows laptop im now getting USB malfunction errors. Funny enough, I use the EXACT same dock for work, so I swapped it out and my work dock is working fine with the Mac. This appears to be a hardware issue, my D6000 no longer is functioning

03-04-2022, 03:44 PM	#1
Scarcely Junior Member Join Date: Feb 2022 Posts: 3	D6000 no longer working - USB Tree missing all devices Hey, I have a 2020 MBP 13" with the latest Monterey OS. The D6000 dock has been working for about a month UNTIL TODAY. I tried firmware update on the D6000 through my windows machine, as well as installed the elgato USB drivers to no avail. When performing the machine report, I no longer see ANY tree called USB 3.0, I only see USB 3.1.. whats going on, why did the 2.0 and 3.0 trees disappear - I can only assume this is why its not working? This is what im referring too: https://support.displaylink.com/know...at-all-when-co I have 2 lines in this view, and both say "USB 3.1 Bus" with nothing underneath

03-04-2022, 05:33 PM	#2
Scarcely Junior Member Join Date: Feb 2022 Posts: 3	Reverted the firmware, and retried to reinstall all over again. When connecting this dock to my windows laptop im now getting USB malfunction errors. Funny enough, I use the EXACT same dock for work, so I swapped it out and my work dock is working fine with the Mac. This appears to be a hardware issue, my D6000 no longer is functioning Last edited by Scarcely; 03-04-2022 at 05:37 PM.