04-05-2020, 02:37 PM | #1 |
Junior Member
Join Date: Apr 2020
Posts: 2
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2nd monitor not working
Currently the display is only showing on one monitor. This is not a monitor problem. If I switch the cable ports it simply switches which screen it displays on. The hardware purchased is: https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1. This is a 2018 MB Pro with Touchbar. Logs attached
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04-15-2020, 07:41 AM | #2 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello dwhiteddsoft,
I'd like to ask some additional questions to ensure I know more details. In addition to your regular MacBook screen you have two additional screens, is that correct? The reason I am asking is that I see only 1 display reported in the logs provided and 1 EDID only, so I am wondering if the app was running and visible in the top bar menu when 2 displays were connected. Best regards, Katarzyna
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04-15-2020, 01:32 PM | #3 |
Junior Member
Join Date: Apr 2020
Posts: 2
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Yes to all your questions. As I said this hardware has 2 HDMI ports. If I am reading your feedback, maybe the one HDMI port is bad on this piece of hardware :-(
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