Mouse Lag on attached screen in macOS Sierra

anurse · 07-07-2016, 05:10 PM

I'm running a dev preview of macOS Sierra and noticing some mouse lag on my attached screen. I realize this is a preview and not fully supported yet, but is this a known issue?

Carlo · 07-08-2016, 08:00 AM

Yes Sierra dev previews are slow. This has happened for the dev previews of the last two OS versions as well.
For the moment we consider this to be expected. We'll be much more worried if the issue continues after a few public betas.

Carlo

dcastellani · 07-10-2016, 05:48 PM

Quote:

Originally Posted by Carlo

Yes Sierra dev previews are slow. This has happened for the dev previews of the last two OS versions as well.
For the moment we consider this to be expected. We'll be much more worried if the issue continues after a few public betas.

Carlo

Carlo, I understand DisplayLinks position on dev/beta software, so I am just replying to this thread to add information that I hope is helpful. I have no expectation that issues are fixed on dev/beta builds of mac os.

I am running macOS Sierra 10.12 Beta (16A238m) Public Beta on a
MacBook Pro (Retina, 13-inch, Late 2013)
Processor 2.6 GHz Intel Core i5
Memory 16 GB 1600 MHz DDR3
Graphics Intel Iris 1536 MB
Storage 500GB PCI-E SSD
My DisplayLink device is a Dell D3100 triple display.

I have version Version: 2.6.0 b1 (73011) of the DisplayLink driver.

I am experiencing very slow mouse movement/lag as anurse has reported.

I also have observed slower draw times to monitors connected to my Dell D3100. E.G. Maximising/minimising windows, youtube video playback, etc. Take this with a massive grain of salt as I do not have hard data to back this up with, so it could be placebo.

However, the mouse lag is very REAL and noticeable.

EDIT1: macOS Sierra PB(Public Beta) 2(Version 10.12 Beta (16A254g)) just hit. Will update this post with anything new after I get some time with the new PB.

EDIT2: After roughly 5 days with PB2, I can say nothing has improved from Apples side in regards to my usb 3.0 Dell D3100 triple display adapter/dock. Very slow refresh and extreme mouse lag. I've decided not to use my D3100 with this laptop for normal day to day tasks, and only reporting feedback here. Once a generally available build of macOS Sierra is out and/or new drivers come out from DisplayLink, ill try using it again for my daily driver.

Carlo · 07-11-2016, 07:59 AM

Thank you for the details.

We've been seeing very different performance depending on the Mac. If you experience performance worse than on El Capitan can you please post here the Mac model and beta build you're using?

Thank you!
Carlo

asdfsafd · 07-13-2016, 02:38 PM

Mac model: MacBook Air (11-inch, Early 2014)

beta build: 2.6 Beta 1

Bad performance on the DisplayLink screen, mouse lag, slow window content after black windows...

anurse · 07-13-2016, 05:18 PM

Yeah, I'm still seeing performance problems in the first public preview as well, but I realize that may still be expected

. It's almost exclusively mouse lag for me, though I did see some video playback stuttering too.

I did encounter this when I was on the El Capitan previews too so I do expect it somewhat, just keeping the data flowing

. The lag was not present in the final release of El Capitan though.

Some system info:

Hardware:

Model Name: MacBook Pro
Model Identifier: MacBookPro11,1
Processor Name: Intel Core i5
Processor Speed: 2.8 GHz
Number of Processors: 1
Total Number of Cores: 2

DisplayLinkDriver:

Version: 2.6.0 b1 (73011)
Last Modified: 7/7/16, 9:59 AM
Bundle ID: com.displaylink.driver.DisplayLinkDriver

System Software Overview:

System Version: macOS 10.12 (16A238m)
Kernel Version: Darwin 16.0.0

07-07-2016, 05:10 PM	#1
anurse Junior Member Join Date: Jul 2016 Posts: 2	Mouse Lag on attached screen in macOS Sierra I'm running a dev preview of macOS Sierra and noticing some mouse lag on my attached screen. I realize this is a preview and not fully supported yet, but is this a known issue?

07-08-2016, 08:00 AM	#2
Carlo Mac Team Join Date: Feb 2009 Posts: 606	Yes Sierra dev previews are slow. This has happened for the dev previews of the last two OS versions as well. For the moment we consider this to be expected. We'll be much more worried if the issue continues after a few public betas. Carlo Last edited by Carlo; 07-08-2016 at 08:20 AM.

07-11-2016, 07:59 AM	#4
Carlo Mac Team Join Date: Feb 2009 Posts: 606	Thank you for the details. We've been seeing very different performance depending on the Mac. If you experience performance worse than on El Capitan can you please post here the Mac model and beta build you're using? Thank you! Carlo

07-13-2016, 02:38 PM	#5
asdfsafd Junior Member Join Date: Aug 2015 Posts: 15	Mac model: MacBook Air (11-inch, Early 2014) beta build: 2.6 Beta 1 Bad performance on the DisplayLink screen, mouse lag, slow window content after black windows...

07-13-2016, 05:18 PM	#6
anurse Junior Member Join Date: Jul 2016 Posts: 2	Yeah, I'm still seeing performance problems in the first public preview as well, but I realize that may still be expected . It's almost exclusively mouse lag for me, though I did see some video playback stuttering too. I did encounter this when I was on the El Capitan previews too so I do expect it somewhat, just keeping the data flowing . The lag was not present in the final release of El Capitan though. Some system info: Hardware: Model Name: MacBook Pro Model Identifier: MacBookPro11,1 Processor Name: Intel Core i5 Processor Speed: 2.8 GHz Number of Processors: 1 Total Number of Cores: 2 DisplayLinkDriver: Version: 2.6.0 b1 (73011) Last Modified: 7/7/16, 9:59 AM Bundle ID: com.displaylink.driver.DisplayLinkDriver System Software Overview: System Version: macOS 10.12 (16A238m) Kernel Version: Darwin 16.0.0