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09-12-2023, 09:04 PM
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#1 |
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Junior Member
Join Date: Sep 2023
Posts: 2
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AoC e1649Fwu not recognized by DL Manager
Mac mini M2 MacOS 13.5
DisplayManager Link 1.9 Device lights up and show normal landscape screen can use fine In DisplayLink Manager on the "Display Rotation & Toggle" link it says "No DisplayLink device detected. I would like to rotate this display to Portrait It the System Report the USB Device citation says: Product ID: 0x4107 Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.) Version: 1.18 Speed: Up to 480 Mb/s Manufacturer: DisplayLink but the manager won't give me rotation access. Any suggestions? |
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09-13-2023, 06:51 AM
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#2 | |
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DisplayLink Tech Support
Join Date: Mar 2020
Posts: 193
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Quote:
Hello, Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com
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Daniel Sznicer DisplayLink Team Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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09-15-2023, 12:15 PM
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#3 |
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Junior Member
Join Date: Sep 2023
Posts: 2
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I installed the Information tool set to debug, plugged in the display (which works), brought up the DisplayLink Manager UI and the ran the tool while it was on screen. Resulting log attached.
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Linear Mode
