Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 08-04-2016, 03:55 PM   #1
GEO
Junior Member
 
Join Date: Aug 2016
Posts: 1
Default 60 Second Black screen logging onto Macbook Pro after driver install

I have had this issue for a month on one Macbook Pro and only now, on setting up another one, have I discovered that the issue is down to the Displaylink drivers.

So, two 13" Macbook Pro machines. Bound to network, work perfectly fine until you connect them to displaylink USB 3.0 hub (connected to two iiyama monitors and ethernet to network) and install the latest Mac driver(2.5.1) on El Capitan V10.11.6.

Start up, log on and a 60 second wait with a black screen and cursor.
Note, this has nothing to do with network as it works fine using wireless or a dongle.

Note, another Macbook Pro 13" with exactly the same setup (same driver and OS) does not present this problem - only difference is her machine is 2014 and these two new ones are 2015 and 2016 models.

Is this is a known issue and can it be fixed?
GEO is offline   Reply With Quote
Old 08-05-2016, 09:29 AM   #2
Carlo
Mac Team
 
Join Date: Feb 2009
Posts: 606
Default

Hi GEO,

We have not seen this before, I'd open a bug at support.displaylink.com with the logs - follow the instructions at http://support.displaylink.com/knowl...to-displaylink

You can also try to debug the issue yourself looking at the ASL logs just before and after the 60 seconds pause.

Cheers,
Carlo
Carlo is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:36 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.