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Old 02-23-2018, 10:42 PM   #1
mt30190
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Default Having issues with 2017 Mac OS 10.13.3 to USB-C & USB 3.0 Universal Docking Station

Just purchased the 3.0 docking station (model# DS-UG39DK8W) and trying to connect to a 2017 MacBook Pro 15" running High Sierra 10.13.3. I downloaded the latest driver from this website and nothing is changed....literally. Computer does not recognize the docking station, let alone connect to the external monitor via DVI cable.

Please.....anybody have any insights for me before I return this. I have already spent about 45 minutes doing what I have read in posts on this forum with no luck. All of these posts are from months ago....certainly somebody must know the final workaround.....PLEASE AND THANK YOU!!!
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Old 02-24-2018, 10:54 PM   #2
mt30190
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seriously? 17 views and nobody has any insights your willing to share? I would really appreciate any ideas. thanks
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Old 02-25-2018, 12:33 PM   #3
adesantis84
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Mate, I hear ya. I have a thread that has had close to 100 views with no response. People here have their responses concentrated in one or two threads and if you are not on that subject at the moment, good luck with getting a response from anyone. Sorry to say, but it is the truth.
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Old 02-26-2018, 06:24 AM   #4
Carlo
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Quote:
Originally Posted by mt30190 View Post
Just purchased the 3.0 docking station (model# DS-UG39DK8W) and trying to connect to a 2017 MacBook Pro 15" running High Sierra 10.13.3. I downloaded the latest driver from this website and nothing is changed....literally. Computer does not recognize the docking station, let alone connect to the external monitor via DVI cable.

Please.....anybody have any insights for me before I return this. I have already spent about 45 minutes doing what I have read in posts on this forum with no luck. All of these posts are from months ago....certainly somebody must know the final workaround.....PLEASE AND THANK YOU!!!
Hi have you tried this FAQ?
https://support.displaylink.com/know...ty-not-enabled

Carlo
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