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Old 03-01-2023, 10:25 PM   #1
blizking
Junior Member
 
Join Date: Mar 2023
Posts: 2
Default Unable to Change Orientation of Extended Display

Hey,

I just got the WL-UG69DK1 device and installed the latest drivers.
I'm on windows 11 running 2 ultrawide displays, One landscape and One portrait.

One is connected to the Win 11 GPU slot and the other to the device.

I'm unable to change the orientation of the monitor connected to the device, even when I connect both of them together on the device I'm unable to change the orientation of either one of them.

I'm using the provided cables to connect to the USB Type A slot on my PC
I'm using the other display as an extension and not a mirror.

TIA
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Old 03-15-2023, 09:18 AM   #2
DanielSznicer
DisplayLink Tech Support
 
Join Date: Mar 2020
Posts: 186
Default

Quote:
Originally Posted by blizking View Post
Hey,

I just got the WL-UG69DK1 device and installed the latest drivers.
I'm on windows 11 running 2 ultrawide displays, One landscape and One portrait.

One is connected to the Win 11 GPU slot and the other to the device.

I'm unable to change the orientation of the monitor connected to the device, even when I connect both of them together on the device I'm unable to change the orientation of either one of them.

I'm using the provided cables to connect to the USB Type A slot on my PC
I'm using the other display as an extension and not a mirror.

TIA

The user has already written to us directly and we are working on this issue.
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