The thing keeps disconnecting and reconnecting every 5 seconds - Page 3

jdavidson00 · 02-05-2014, 06:03 PM

Quote:

Originally Posted by Dan

Have you tried disabling selective suspend?

Can you follow the instructions here:

http://blogs.msdn.com/b/usbcoreblog/...ost-title.aspx

and see if it helps?

I did a troubleshooting testing in various power plans; balanced, high performance, and Power Saver.

High Performance power plan has "selective suspend" disabled while plugged in, I experience the same issue while in this configuration.

jdavidson00 · 02-05-2014, 06:05 PM

Quote:

Originally Posted by Witchfinder

Similar problem on my Sony Multi-Flip 13A. Windows 8.1 seems to hate DisplayLink. I might get a lucky boot, where it runs fine for hours, but most of the time I get constant video resets/redetects every time I open, close, minimise, maximise or switch an application. Very frustrating! Log/data files sent.

this is completely inline with what I'm seeing.

jdavidson00 · 02-05-2014, 06:20 PM

Additionally, I thought the issue might be related to the new screen scaling capabilities in windows 8.1 so I tried the "Let me choose one scaling level for all my displays" option in hopes to remove that.
This did not help.

Witchfinder · 02-05-2014, 08:09 PM

It sounds very much like there was something new introduced in Windows 8.1 that's not playing nicely with the earlier driver - maybe in the way memory is managed or something.

EDIT: James at DisplayLink suggested trying a USB hub, which has given me some limited success. Not a long term solution, but worth a try.

dknc · 08-07-2018, 10:41 PM

I have the same problem, windows 10, toshiba AMD A8 4500, USB 3.0 is using AMD USB 3.0 eXtensible Host Controller 0.96 by Microsoft. Turned off all power management still didn't work. My USB 2.0 works though, so that means displaylink driver is installed fine.

Amazon reviews that are mostly positive but those are mostly mac users, but why it works for them? Probably because USB-C supplies 1.5A to 3.0A. So as suggested by displaylink support suggested to use Y cable. Ordered an external USB hub with power supply, plus a Y USB 3.0 with 2 male to 1 female cable. Plug the 2 into the hub, plug the displaylink 3.0 to the female and low and behold, works !!!!

so check your device USB 3.0 controller Event, if you see device migrated, device installed, device not started, it could be that it just doesn't have enough power when a certain rendering is needed, so it went off, came back on and windows thinks it is plugged in and detected a "migration" and installed again, then it's likely not enough power supply on the USB 3.0 port.

02-05-2014, 08:09 PM	#24
Witchfinder Junior Member Join Date: Feb 2014 Posts: 12	It sounds very much like there was something new introduced in Windows 8.1 that's not playing nicely with the earlier driver - maybe in the way memory is managed or something. EDIT: James at DisplayLink suggested trying a USB hub, which has given me some limited success. Not a long term solution, but worth a try. Last edited by Witchfinder; 02-06-2014 at 10:18 PM. Reason: Added more info

08-07-2018, 10:41 PM	#25
dknc Junior Member Join Date: Aug 2018 Posts: 1	I got mine resolved, it's power too low, use USB Y cable to boost power. I have the same problem, windows 10, toshiba AMD A8 4500, USB 3.0 is using AMD USB 3.0 eXtensible Host Controller 0.96 by Microsoft. Turned off all power management still didn't work. My USB 2.0 works though, so that means displaylink driver is installed fine. Amazon reviews that are mostly positive but those are mostly mac users, but why it works for them? Probably because USB-C supplies 1.5A to 3.0A. So as suggested by displaylink support suggested to use Y cable. Ordered an external USB hub with power supply, plus a Y USB 3.0 with 2 male to 1 female cable. Plug the 2 into the hub, plug the displaylink 3.0 to the female and low and behold, works !!!! so check your device USB 3.0 controller Event, if you see device migrated, device installed, device not started, it could be that it just doesn't have enough power when a certain rendering is needed, so it went off, came back on and windows thinks it is plugged in and detected a "migration" and installed again, then it's likely not enough power supply on the USB 3.0 port.

02-05-2014, 06:20 PM	#23
jdavidson00 Junior Member Join Date: Jan 2014 Posts: 6	Additionally, I thought the issue might be related to the new screen scaling capabilities in windows 8.1 so I tried the "Let me choose one scaling level for all my displays" option in hopes to remove that. This did not help.