01-11-2021, 09:48 PM | #1 |
Junior Member
Join Date: Jan 2021
Posts: 2
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Issues with Wavlink UG69PD2 and Macbook Air M1
Hi Display Link Support
I just got my new Wavlink UG69PD2 dock. Setup:
Issue: When I connect the two displays to the dock and start the app, the two external displays are being mirrored. I have uninstalled and reinstalled the app several times. I have restarted the laptop several times however the problem still persist. I have checked the settings and mirror display is not selected. In the arrangement section I only see 2 screens, 1 for the mac and 1 for both the tv and monitor. I tried also tried a samsung 4k monitor which is being detected and the backlight starts up but the display remains blank I don't know what else to do and I cannot make the external displays work no matter what. Any help comment or suggestion will be greatly appreciated. Thank you Last edited by Arsi; 01-11-2021 at 10:07 PM. Reason: Updates to the issue |
01-14-2021, 10:58 PM | #2 |
Junior Member
Join Date: Jan 2021
Posts: 2
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No response
This is so frustrating, i bought the product for a specific reason 2 connect two monitors, i searched your site for a compatible product. and bought the wavelink but its not working at all as expected. There is zero support. how do I contact someone:ma d:
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