Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 12-11-2012, 09:24 AM   #1
matthewjl79
Junior Member
 
Join Date: Dec 2012
Posts: 4
Default Slow Browser using HP USB 2.0 Docking Station

Hi,
This may have been raised before but I use several HP USB 2.0 Docking Stations running the latest Displaylink software 6.3 but when using Firefox, Chrome the performance is very bad. Scrolling is slow, curser jumps around etc.
Does anyone have any suggestions.
Using the laptop display is fine.

Thanks
Matt
matthewjl79 is offline   Reply With Quote
Old 12-11-2012, 09:31 AM   #2
Wim
Senior Member
 
Join Date: Feb 2009
Posts: 1,561
Default

What OS and what are the PC specs?
Wim is offline   Reply With Quote
Old 12-11-2012, 09:35 AM   #3
matthewjl79
Junior Member
 
Join Date: Dec 2012
Posts: 4
Default

Sorry...Windows 7 Pro x64
HP Folio laptops - http://www.hp.com/united-states/camp...l#.UMcMU3c_h4I

Mixture of 4GB / 8GB Ram, all having the same problem.
matthewjl79 is offline   Reply With Quote
Old 12-11-2012, 09:51 AM   #4
Wim
Senior Member
 
Join Date: Feb 2009
Posts: 1,561
Default

OK - wondered if it was an XP issue or slow machines, but they look fine.

Are you using the latest DisplayLink software?
Are the primary graphics drivers up to date?
Are the USB 3.0 Host Controller drivers up to date?
Are you using Aero graphics mode, rather than basic mode?

Those are probably the likely candidates. If this doesn't solve it can you post the logs from one of the machines?

http://kb.displaylink.com/269

Thanks

Wim
Wim is offline   Reply With Quote
Old 12-11-2012, 10:13 AM   #5
matthewjl79
Junior Member
 
Join Date: Dec 2012
Posts: 4
Default

Hi
Thanks for the suggustions:
1. Yes
2. On the HP Website yes but I have noticed an update on the intel site, but at present it won't let me download it!
3. It wasn't but is now, still same issue
4. Yes using Aero mode

Will upload logs.
matthewjl79 is offline   Reply With Quote
Old 12-11-2012, 10:17 AM   #6
matthewjl79
Junior Member
 
Join Date: Dec 2012
Posts: 4
Default

Hi,
I have the zip file, where do i upload it too?

Thanks
matthewjl79 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 11:06 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.