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Old 09-21-2016, 11:46 AM   #1
Carlo
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Default Sierra issues

Dear Forum,

If you have upgraded to Sierra and are experiencing issues listed in http://support.displaylink.com/knowl...cos-10-12-sier please open a bug with Apple at http://bugreport.apple.com

This will help Apple prioritising these issues higher. We are not aware of anything DisplayLink can do to work around those operating system defects.

If you see any other issues or have any other suggestion we'd be happy to hear about them!

Kind regards,
Carlo
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Old 09-21-2016, 06:52 PM   #2
shad0wca7
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Would this include something like Safari being unusable (crashes, screen corruption etc)?

Just read the thread and answered my own question (yes). Report submitted.

Last edited by shad0wca7; 09-21-2016 at 07:45 PM.
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Old 09-27-2016, 05:58 PM   #3
Shanesan
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Carlo,

You may want to sticky this thread.

Also, inform people to hold off on bug reports until 10.12.1, as it seems to fix most of the issues.

Apple needs to get their X.0 act in gear.
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Old 09-28-2016, 03:03 AM   #4
dacker
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Default No longer recognizing 1920 x1080

Would the issues address Mac OS Sierra not recognizing my 1080p HDMI monitor as 1920 x 1080 but only 1024 x 768 [when it worked fine in 10.11]
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Old 09-28-2016, 06:24 AM   #5
Carlo
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Hi dacker,

We haven't seen this issue yet. HDMI resolutions can be "special" in macOS.
Have you tried to see the complete resolution list?

- Open the Displays system preference
- Find the preferences window for the screen you want to adjust
- If not already selected, choose the "Default for display" resolution setting
- While keeping the option (alt) key pressed, choose the "Scaled" resolution setting

If this still does not work, please open a bug on support.displaylink.com and we can check in the logs why the resolution is not listed.

Regards,
Carlo
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Old 09-29-2016, 08:42 PM   #6
SinfoniaSam
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Default Upgrading to 10.12.1 Beta 2 Fixed

Upgrading to 10.12.1 beta 2 fixed my problems. I also uninstalled and downloaded the latest DisplayLink drivers.

If you're having problems, I'd recommend joining Apple's public beta program to get the update.
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Old 09-30-2016, 11:39 AM   #7
lweeks
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Default Update

Unable to open Bug with apple, already submitted ticket to them regarding this. Any update as to when this driver will be fixed allowing stable usage on Sierra? Using a public beta is not a valid option for my users in a business production environment.

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Old 09-30-2016, 02:39 PM   #8
falcom
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Default macOS 10.12.1 beta 2 helps a lot

Just chiming in that after installing 10.12.1 beta 2 the following issues impacting DisplayLink appear to be fixed

- missing content in apps on DisplayLink screen
- occasional app crashes when moving app from DisplayLink screen to other screens
- missing resolution options for HiDPI screens (including non-DisplayLink ones)

So far the only issue that doesn't appear to be fully fixed is that when I move a window from a non-DisplayLink screen to a DisplayLink screen it will initially be all black on the DisplayLink screen. This seems to fixed by moving it a second time on the DisplayLink screen.

So all in all 10.12.1 beta 2 seems like a very worthwhile upgrade if you struggling on Sierra.

mark
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Old 10-25-2016, 08:05 PM   #9
coddingtonbear
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Default re: macOS 10.12.1 beta 2 helps a lot

I'm afraid my luck hasn't been as good as yours. It still appears that if I try to use any Mission Control features while my DisplayLink monitor is connected that my window manager will crash, and I'll be logged-out.
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Old 10-26-2016, 10:26 AM   #10
shad0wca7
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Default

Quote:
Originally Posted by coddingtonbear View Post
I'm afraid my luck hasn't been as good as yours. It still appears that if I try to use any Mission Control features while my DisplayLink monitor is connected that my window manager will crash, and I'll be logged-out.
I have the same issue - latest Sierra update and DisplayLink drivers..
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