Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 09-09-2017, 02:12 PM   #1
Vel
Junior Member
 
Join Date: Sep 2017
Posts: 1
Default Display link not installing in Windows 7

Hi,

I am not able to install Display link software into my system, I have SD3500v docking station for my HP Pavilion laptop, it runs on windows 7 32 bit home. I have checked all the patches are up to date but still the downloaded display link stuck in system check. not sure of which device driver is not up to date.

Thanks
Vel is offline   Reply With Quote
Old 09-12-2017, 07:42 AM   #2
AlbanRampon
DisplayLink Tech Support
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,419
Arrow

Hello Vel,

The last link of my forum signature explains how to use our Customer Support Tool to get the logs.
If something was known has being outdated, you should have received a message. Not every element is absolutely required, and you may receive a warning instead of an error.

The log files will be zipped by the tool and put on your Windows desktop. If you upload the zip here, I will be able to see what Windows is doing.

Kind regards,
Alban
AlbanRampon is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 11:02 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.