04-02-2019, 10:50 AM | #1 |
Junior Member
Join Date: Oct 2017
Posts: 6
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How to remove all DL software?
I have had a DL3100 for a couple of years working perfectly and wanted to upgrade to a D6000 for a couple of reasons.
I get no output on either of the displayports on the D6000 and wondered if there was some interference in having the previous D3100 configuration. Uninstalling the DL software doesn't remove the registry settings which I wondered may possibly be what is causing the D6000 issues. How do I completely 'clean' the installation before connecting the D6000 and reinstalling? |
04-02-2019, 04:18 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello Chris,
That shouldn't matter. On my desk currently I use both D6000 and D3100 connected to each other. They use the same driver. It would be helpful to get monitor information or the logs from the display support tool (last link of my signature). You can use the End User Cleaner to force delete any element and our registry entries. Please disconnect all products with DisplayLink technology before running the tool with admin privileges:https://support.displaylink.com/know...rticles/724494 Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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