Cannot Uninstall DisplayLink Core Software

Scotlanta · 12-29-2009, 03:42 PM

I am unable to upgrade to 5.2, as a result of being unable to install the old version, now that I have upgraded to Windows 7.

Why? Because I manually deleted a number of the files associated with the software. Why? Because I was foolish.

So anyway, I am now unable to uninstall using Add/Remove programs on control panel (It simply fails to uninstall) and I am unable to upgrade (because it fails when first trying to uninstall the old version).

I am unable to manually remove the remaining old files (some are system files, and they say it requires admin permission. Yet *I* am the admin and the only user on this system lol).

So ... what to do what to do. HELP! Save me from myself!

mlukaszek · 02-03-2010, 08:08 AM

Hello,

If you have an installation which is damaged, you can attempt to remove it completely using DisplayLink Install Cleaner - can you try that?
http://www.displaylink.com/support/ticket.php?id=297
Then, please try to install the latest released version of DisplayLink Software.
Hope this helps.

Best regards,
Michal

12-29-2009, 03:42 PM	#1
Scotlanta Junior Member Join Date: Dec 2009 Posts: 1	Cannot Uninstall DisplayLink Core Software I am unable to upgrade to 5.2, as a result of being unable to install the old version, now that I have upgraded to Windows 7. Why? Because I manually deleted a number of the files associated with the software. Why? Because I was foolish. So anyway, I am now unable to uninstall using Add/Remove programs on control panel (It simply fails to uninstall) and I am unable to upgrade (because it fails when first trying to uninstall the old version). I am unable to manually remove the remaining old files (some are system files, and they say it requires admin permission. Yet I am the admin and the only user on this system lol). So ... what to do what to do. HELP! Save me from myself!

02-03-2010, 08:08 AM	#2
mlukaszek Senior Member Join Date: Feb 2010 Posts: 386	Hello, If you have an installation which is damaged, you can attempt to remove it completely using DisplayLink Install Cleaner - can you try that? http://www.displaylink.com/support/ticket.php?id=297 Then, please try to install the latest released version of DisplayLink Software. Hope this helps. Best regards, Michal