Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 06-30-2011, 02:49 PM   #1
temmons
Junior Member
 
Join Date: Jun 2011
Posts: 3
Default Monitor not displaying

I have a MacBook Pro with two external Dell monitors. I'm able to get one of the external monitors to display through the standard monitor port and connection. However, when I connect the other monitor through the display link connector it doesn't display on that monitor. How do I correct this?
temmons is offline   Reply With Quote
Old 07-01-2011, 07:25 AM   #2
Carlo
Mac Team
 
Join Date: Feb 2009
Posts: 606
Default

Can you please send us the output from this tool? http://www.displaylink.com/support/ticket.php?id=269
Carlo is offline   Reply With Quote
Old 07-01-2011, 07:10 PM   #3
temmons
Junior Member
 
Join Date: Jun 2011
Posts: 3
Default Here's the file you requested

See attached file
Attached Files
File Type: zip DisplayLink Information.zip (223.9 KB, 6 views)
temmons is offline   Reply With Quote
Old 07-10-2011, 10:29 PM   #4
temmons
Junior Member
 
Join Date: Jun 2011
Posts: 3
Default Waiting for a response

I haven't heard a response and it's been a while. Any update on how to fix this issue?
temmons is offline   Reply With Quote
Old 07-14-2011, 04:04 PM   #5
ChristianP
Senior Member
 
ChristianP's Avatar
 
Join Date: Apr 2011
Posts: 280
Default

Sorry for the late answer. The DisplayLink kernel extension seems somehow not loaded. Could you please, run the uninstaller, repair your disk permission (using Disk Utility) and reinstall the DisplayLink driver ? If the display is still not working, could you please collect debug information and post it again? Thanks
ChristianP is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:51 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.