RDP only works on one monitor WIN10, Lenovo Z710, wavlink WL-UG69DK1

[peter_mars]

Dear friends,
I've bought wavlink WL-UG69DK1 to connect 2 DELL monitors U2413, U2415 to Notebook Lenovo Z710 with win10 to extend the desktop. Everything works well, the only issue is, that Remote Desktop window does only appear on one monitor and can not be shared with the second and / or third monitor. Checkbox in RDP connection window is marked for "use all monitors ..." . I've installed all latest drivers I think but it does not help.
If just one monitor is connected to HDMI port directly to Z710 this feature works proper.
Both monitors are connected to wavlink hub via HDMI cable. wavlink hub is connected to Z710 via USB 3.0 to USB-C on the hub.
Maybe anyone has an idea how to solve this issue.
Thanks
Peter

[JakubDabrowski]

Hi There,

Apologies for the lack of response. The best way to report issues such as this is to raise a support ticket, which you can do by following the link for how to report issues in my signature below.

Alternatively, if you'd like to stay on the forums here, could you please provide us with logs from your system, again by following the link in my signature, as mentioned previously.

Kind regards,
Jakub

[peter_mars]

Thanks very much, I've posted accordingly

[peter_mars]

here comes the log files I've collected with the tool, thanks for your support.