04-21-2020, 11:05 PM | #1 |
Junior Member
Join Date: Apr 2020
Posts: 2
|
3 Monitor Issue - MacBook Pro 13' 2019 | V. 10.15.3
Good afternoon DisplayLink Forms,
I am having difficulties using three monitors with my 13' 2019 MacBook Pro running Catalina 10.15.3. Using the DisplayLink macOS App PREVIEW - Beta (0.5), I am able to run two monitors via HDMI, however the monitor via display port is not being detected. I have enabled display link manager screen recording. The dock I am using is from Tobenone: https://www.amazon.com/gp/product/B0...?ie=UTF8&psc=1 If any admins or users can advise a fix it would be greatly appreciated. Thanks, Matt |
04-22-2020, 09:16 AM | #2 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
|
Hello Matt,
Please follow instructions from the link below and collect more information as it will be easier for us to diagnose the problem: https://support.displaylink.com/know...to-displaylink Thank you, Katarzyna
__________________
Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
04-22-2020, 06:33 PM | #3 |
Junior Member
Join Date: Apr 2020
Posts: 2
|
@KatarzynaKowalczyk just sent the support the an email with the zip files.
Thanks! |
|
|