01-02-2023, 09:05 AM | #1 |
Junior Member
Join Date: Jan 2023
Posts: 1
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Black Bars on top and bottom
Hey,
for 1-2 months (I think since Ventura 13.1 was installed) I have two black bars on top and bottom of my two Mateview 28". Before it worked perfectly for 4 months. Following setup: Macboook Pro 16" (2019) with Ventura 13.1, 2 Mateview 28" displays connected via Wavlink WL-UG69PD5 and Displayport (on Wavlink site) to MiniDP (on Mateview) for each of the displays. Any clue on this issue? Best, Björn |
01-12-2023, 12:10 PM | #2 | |
DisplayLink Tech Support
Join Date: Mar 2020
Posts: 195
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Quote:
Hello Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com Please send me to the model of the monitor. Best Regards[/QUOTE]
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Daniel Sznicer DisplayLink Team Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution Last edited by DanielSznicer; 02-17-2023 at 09:07 AM. |
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