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Old 12-09-2010, 10:49 AM   #1
andyb366
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Join Date: Dec 2010
Posts: 8
Thumbs up imo pivot

hi all new to this site but will try to explain my problem

new imo pivot
done everything to the book
touch works as it beeps when touched
but no display

win xp pro sees it connected etc and states it cannot write to at2 device - imo

it keep buggering with my nvidia driver so i renewed that from nvidia - still the same

took graphics card out and had onboard graphics

still the same

if any 1 has any suggestions i have until 2.30 pm friday to sort as the unit is going back to the shop

there isnt any fault with the unit as i can get the thing to work on my works comp although it started to mess around on there with the graphics and i do not want my boss asking whats happend here then ? lol
so disconnected and been trying to get it to work for 4 hrs now - and hate the devise lol

in display settings is states usb device but no settings for it
it says up to date usb driver
downloaded new driver and same
you can imagine what ive done in 4 hrs etc

some one please help

andy

Last edited by Pawel; 12-10-2010 at 09:16 AM.
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Old 12-09-2010, 10:58 AM   #2
Pawel
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Please download the Windows DisplayLink debug tool from the website below, then gather the system information and attach the zip file to this thread. This might give us more info as to what is wrong.

http://www.displaylink.com/support/ticket.php?id=269

Thanks
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Old 12-09-2010, 11:17 AM   #3
andyb366
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Default report

think ive done it right
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File Type: zip 20101209_121107.zip (521.6 KB, 724 views)
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Old 12-09-2010, 11:56 AM   #4
Pawel
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Please update your primary graphics driver from here, uninstall current DisplayLink driver 5.5, install the latest v5.5 M1 from here and see if the problem continues.

Regards
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Old 12-09-2010, 01:29 PM   #5
andyb366
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Default

Product Current
Installed Driver Latest Driver
Update
NVIDIA GeForce 9400 GT 260.99 Your PC currently has the latest driver installed for your GPU. No driver update is necessary at this time.

and i did try to instal the 5.5.2194

it says your driver is up to date and wont install

as you can see graphics driver is up to date

andy
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Old 12-09-2010, 02:16 PM   #6
Pawel
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You must uninstall the current driver first before installing a new driver v5.5 M1. Follow the instructions in this FAQ to completely uninstall DisplayLink SW.
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Old 12-09-2010, 08:03 PM   #7
andyb366
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Join Date: Dec 2010
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Default

hi again

so did the next best thing
gutted computor
ran the clean and dowloaded the latest driver

although win 7 ultimate loaded it all ok i still have problems

yes scrubbed xp pro for win 7

when i turn the screen on it just flickers my screen and loads and then unload and blip and flash- then blip and flash

gonna try and do the graphics card driver now

had enough

andy
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Old 12-10-2010, 06:35 AM   #8
andyb366
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Join Date: Dec 2010
Posts: 8
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well finally done it



so hers up to date

fresh copy of win 7 ultimate
latest display link driver
latest nvidia driver

but still had flashing on - then off
flashing on - off

stuck both usb,s in and hey prestow - works

why it never worked on xp pro - i will never know

my dilema now is how the hell do i get the usb touch screen 5 mtrs away from the computer with 2 usb,s

what type of cable end goes in the monitor - is it a mini b type ?

and do they do a 5 mtr extension ?

what i wanted to do was control i tunes from the i mo which is playing music to my amp-stereo through optical

so i could flick through music and pick a song and play without getting up to computer which is 5 mtrs away

and it looks cool to

so if someone could let me know what type connection it is and if poss an extension

??????? why is my single usb not powerfull enough ??????

andy
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Old 12-10-2010, 08:24 AM   #9
andyb366
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Posts: 8
Thumbs up

well done to flee bay as usual - my 2nd home

well for a tenner -

a double usb into a female

then a 5 mtr usb to mini b usb

job done hopefully

remote jukebox controller - touch screen

what a journey

good bit of software that display link prog remover

thanks for that

also to the loader 7 lol

shhhhhhhhhhhhh
andy

Last edited by Pawel; 12-10-2010 at 09:16 AM.
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