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Old 05-13-2014, 09:19 PM   #1
jviure
Junior Member
 
Join Date: May 2014
Posts: 2
Unhappy dynadock windows 8.1 update 1 ?

Hi to everybody. I've a dynadock u3. I installed when I had the windows 8.1 and it worked perfect. The other day, I break the KISS theory and I tried to upgrade windows to "8.1 Update 1" and displaylink drivers too to the latest version. Now I can't work with dynadock!! When I connect it to the laptop I've this two errors in devices administrator:

When I connect it to an usb2 port of my laptop:


When I connect it to an usb3 port of my laptop:


Sorry, is an spanish windows.

Well, I can't see the dynadock name in the devices administrator anywhere. Some idea what can I do?

Thanks!
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Old 05-28-2014, 01:30 PM   #2
JamesH
Senior Member
 
Join Date: Jan 2012
Posts: 1,523
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Hi,

Please attach the logs from this tool:
http://www.displaylink.com/support/ticket.php?id=269

When you reply please select "Manage Attachments" from the "Additional Options" section below.

From there select Upload and navigate to the output of the tool.

Thanks,
James
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