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Old 10-02-2017, 07:12 PM   #10
cbwilliamsnh
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Join Date: Oct 2017
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Quote:
Originally Posted by Carlo View Post
Hi,

If your device is not visible as a USB device then we need to analyse the HW and host controller configuration, it's not a driver matter as the driver has nothing to connect to.

We need to reproduce this as soon as possible. The best thing would be for you to send us the information gathered by our tool: http://support.displaylink.com/knowl...rticles/755301

We'd still need to know which kind of device (model and manufacturer) you are trying to connect and any information about how the device is connected (adapters or hubs).

Thank you
Carlo
The display is an AOC i1659FWUX

The tool output should be attached.

Chuck
Attached Files
File Type: zip Chuckís MacBook Pro_20171002_151027.zip (1.12 MB, 1 views)
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