06-28-2018, 06:54 AM | #1 |
Junior Member
Join Date: Jun 2018
Posts: 1
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must switch off/on to properly work on dual monitor
got a universal docking station XQ-39dk3 . all seems to work ok but every time I boot my laptop the second monitor is not working. I must unplug from power the dock and then plug it again to start to work with external monitor.
any hint? |
07-18-2018, 02:50 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
|
Hello,
We would need the advanced logs to understand what is taking place. The last link in my forum signature explains how to create the ZIP file with the tool. Then, you can upload the ZIP here as only employees will be able to download it. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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dual monitors |
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